The round little character who appeared in our driveway less than 20 minutes ago (a cross between Peter Lori and an unkempt Charles Laughton, with an English dental smile) informed me that he could have easily been here yesterday - even last night - to have fixed this quick-fix problem! There would have been no charge, and no extra bother for him.
Oh, and the kicker...he said I wasn't the first person to tell him that the initial call to DTE was more than two days old. That, indeed, no service call is to ever be more than a 24-hour wait!
Somebody at DTE deserves a good swift kick where the sun doesn't shine - repeatedly.
Thank you round little Richard.
Now, where are my work boots?
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